To be frank, It does not matter how long a company has been around, how strict the management is， every year somebody (the sales or clients) makes some mistakes in orders. These are very low-level mistakes, but they always occur multiple times.
To keep things simple, I’m going to cut right to the chase and list common mistakes and solutions that I hope will help you and save more money. Because mistakes happen, are often irreversible, especially once you receive the goods.
1, Quotation Stage
| Ref. | Mistake | Solution |
| Supplier | Prices forgot to add the package and accessories | If both parties notice price anomalies, it’s best to check again |
| Supplier | Prices are not labeled with an expiration date, so the price changes when the order is placed a few months later, making it difficult for the customer | Ask the supplier to add an expiration date |
| Supplier | Do not add contact information and company information to the offer sheet so that some months later, you cannot find the person. | Ask them to add it. |
| Supplier | Do not send the offer sheet via mail so you cannot find the original records | Ask them must send important files via mail. |
| Supplier | Unprofessional document name that cannot be distinguished from historical quotations | The quotation shall be to ABC company + project name + from supplier company + date. |
| Client | Prefer to work with just-in-time chats, not sending and answering emails. This leads to trouble finding records and confusing message logs. | Email communication is a very important business tool |
| Client | Potential requirements are not clearly stated, leading to misdirection of suppliers | If you are sincere, in addition to informing the basic information of the product, it is better to have an approximate QTY to the supplier, otherwise, the supplier will directly quote according to MOQ. If your quantity is very high and you don’t tell them, you will get a high price. Then you will judge the supplier as unprofessional, but you may lose a good supplier. |
This is a sample to show the professional offer sheet. Of course, you can add as much information as you need, for example, how many sets of containers you need to know, etc.
Sometimes we have to use a BOM sheet with prices instead of a quotation because of the many accessories. It depends on the actual situation of the product.
2, Design Stage
Great care must be taken in the design phase, which determines whether your first sample is accurate or not to help smooth the order in the program.
The other important thing is the supplier shall know your supplier quality standard, so if you have a sample for them, that would be great!
| Ref. | Mistake | Solution |
| Supplier | 1) Use the wrong color or miss some information from the original artwork 2) Do not add important signs, like LOGO, tracking number, and so on 3) Wrong measure so that cannot match products well. No matter for products and package | 1) &2)Must confirm the final film and then start pre-production samples. Especially check the files in advance before sending them to clients 3) Must make a white sample to check the toys or package. |
| Client | 1) do not check details after the supplier sends the final film to confirm. 2) Confusing design documents, e.g. different packaging、tracking number & LOGO for the same product | 1) check details, and focus on the words, images, and important information. 2）Allow more time for product development, such as confirming samples, and packaging, and that everything is in order before placing an order. |
The below image is a sample to show we need 1 month at least to develop a new product. Takes about 4 – 5 months from development to ready for shipment!
That’s a very simple product. If the new toys need to make a mold. Will need much more time!
3, Sample Stage
Well, it’s come to the exciting step where we can finally see ideas become reality. The result of this is not often satisfying, but if we did the first 2 parts perfectly, the sample is usually not a problem.
The problems often arise from using the wrong design, material, finishing process, wrong print size and position, etc.
Did you find out that none of this would have happened if the design draft was professional and sound enough, the confirmation process was careful enough, and your supplier was professional enough?
| Ref. | Mistake | Solution |
| Supplier | 1) Use the wrong artwork of toys or packages. Do not make a die line of package based on samples and do not make white samples to test package. 2) Do not print important signs or print the wrong position 3) Use the wrong material and size 4) Use the wrong technology. | 1) Keep professional contact with the client and let them know what step you are. 2) Take clear pictures and videos to clients before sending samples 3) Product samples and packaging samples must be confirmed by the customer’s colleague before production. 4) Stick sample label with sample date, sample name (order number? pre-production sample? testing sample?…), company name, contact info, item number, description and so on to help clients know what they are, even if some months later |
| Clients | Do not clarify the clear standard | Offer samples or detail requirements, ask the supplier to send you pictures and videos, and then make a sample report before sending them. |
Here’s a screenshot of photos and videos of our team in action with our guests.
We often only focus on confirming the product and ignore the packaging, resulting in packaging appearing packaging is too small, different areas of packaging confusion, packaging forgetting to paste labeling stickers, different areas of the mark with the wrong, and so on.
These errors once occurred is fatal, because once the wrong packaging is likely to lead to the wrong market, we must pay attention!!!
These are different insert cards for the same toy, they also have DIFFERENT marks. If everybody does not notice that are different and inform the original supplier, you know, the boss will kill you!
4, Production Stage
If your product and packaging samples are totally fine, congratulations, you are professional and lucky to have found a professional supplier. We can finally place the order and produce it. Then how we can do the next step.
Of course, we can’t take this lightly, what if the factory samples are right and the wrong design is used in the production process? Isn’t it unbelievable? that this happens every year in different companies!
| Ref. | Mistake | Solution |
| Supplier | 1) Supplier uses wrong artworks of products or package. Pacakge is small or box is small. 2) Forget to purchase small accessories or Purchase the less QTY 3) Quality issue and safety issue 4) Forget to test the safety package before production and offer professional suggestions or arrange test products. 5) Delay | 1) Must supply correct signature samples to workable, not only e-files. 2) Pre-production meeting with workshop workers and merchandiser to remind important points again. 3) Making detail quality control documents (Quality control points to look out for) and packing details (Details of the packaging method, barcode, tracking label, logo position, list of accessories, etc.). 4）Pre-production drop box test, products physical test, timely feedback to guests and giving solutions. 5) Strictly follow the production & testing plan and send out to the guests at the important point of time. 6) Quality inspection of important nodes. For example, blanking stage, painting stage, printing stage, packaging stage… 7) Send mass production samples ASAP, so that clients can see final products in advance. |
| Client | Send the wrong signature samples | 1) Signature the pre-production samples, that’s important. 2) Ask the supplier how to control their quality, if they have a QE and QC team. 3) Pay deposits are made promptly so that your supplier can schedule production, and in most cases, your supplier will need to pay the raw material supplier to start the process. They usually need to receive a deposit to schedule production. 4）Tell your supplier testing standard (testing projects) before production, EU or US. That helps them to know the standard deeply. 5) Ask 3-rd inspection company to inspect products or your colleague to inspect them if possible. Dual insurance. Suppliers should be professional enough to help you with everything. |
Notice; We must confirm artworks of toys, packages, marks, other labels, etc EACH ORDER. Suppliers must be sensitive and professional enough to take the initiative and confirm with the guest.
If you want to know the files of quality control documents, package documents, sample label, sample report, inspection report and any things I mentioned, feel free to contact me.
Below is the process we (Tooky) produce wooden toys, You can learn systematically as a sample.
If the packaging documentation is designed during the production process, please provide it at the time requested by the supplier, otherwise, the production schedule may be affected.
Sometimes, We’ll make adjustments or process changes as we go along, but make sure you’re buying what you need.
5, Shipping Stage
What can go wrong with this process? You might not even think of it, so let me tell you.
| Ref. | Mistake | Solution |
| Supplier | 1) Feedback on the wrong carton/box size, clients use it to calculate shipping fees and costs. Then the CBM is more than 2) Book the wrong destination port 3) Cargo short-loading 4）Use broken containers then damaged goods | 1) Update the carton size to the client once you make the white sample before production 2) Confirm the Consignee and port before booking space 3) Reconfirm material sufficiency before packing 4）Check containers before loading and take pictures and videos as records. Send them to customers together with the document |
| Client | Do not confirm the consignee and port immediately and the documents you want for customs before loading. | Give that info when you place an order if possible. And tell them special requirements if you have them. |
6. Customs clearance stage
The problem here arises mainly from inconsistencies in the data of the clearance documents.
Documents here refer to bills of lading, invoices, packing lists, certificates of origin or other documents. So, both the supplier and the client must know that the documents are confirmed before proceeding, especially the bill of lading and the certificate of origin.
The client needs to inform whether the customs clearance documents need to be original or electronic copies are sufficient.
And remember to pay the balance and then ask for the customs clearance documents from the supplier, so that you pick up the products.
Note that free storage at the port is limited, so remember to pick up your goods early!
If you want to learn more, pls feel free to contact me.
58 回复
Keep up the great piece of work, I read few articles on this internet site and I believe that your web site is very interesting and contains circles of great info .
Hello. splendid job. I did not expect this. This is a fantastic story. Thanks!
Thank you!
I like this weblog its a master peace ! Glad I observed this on google .
I was examining some of your articles on this site and I believe this web site is really instructive! Retain putting up.
Hey! Would you mind if I share your blog with my myspace group? There’s a lot of people that I think would really appreciate your content. Please let me know. Cheers
yes!
Sure!
F*ckin’ tremendous things here. I am very glad to see your post. Thanks a lot and i’m looking forward to contact you. Will you please drop me a mail?
Hello, Pls mail tookystudio@tookytoy.com if you need help.
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.
What Is Puravive? Puravive is a weight loss supplement that works to treat obesity by speeding up metabolism and fat-burning naturally.
You made several nice points there. I did a search on the subject and found nearly all folks will agree with your blog.
You have observed very interesting details! ps nice web site.
I’m really enjoying the design and layout of your site. It’s a very easy on the eyes which makes it much more pleasant for me to come here and visit more often. Did you hire out a designer to create your theme? Superb work!
hey there and thank you to your info – I have definitely picked up something new from proper here. I did however expertise a few technical points using this website, as I experienced to reload the web site lots of instances prior to I may just get it to load properly. I had been pondering if your web hosting is OK? Now not that I am complaining, but sluggish loading instances occasions will sometimes affect your placement in google and could injury your quality ranking if ads and ***********|advertising|advertising|advertising and *********** with Adwords. Anyway I’m adding this RSS to my e-mail and can look out for much extra of your respective exciting content. Make sure you update this once more soon..
Good write-up, I¦m regular visitor of one¦s blog, maintain up the nice operate, and It is going to be a regular visitor for a long time.
Very interesting topic, appreciate it for posting.
Very nice post and right to the point. I don’t know if this is in fact the best place to ask but do you folks have any thoughts on where to get some professional writers? Thx 🙂
Enjoyed reading through this, very good stuff, thanks. “All of our dreams can come true — if we have the courage to pursue them.” by Walt Disney.
Thank you!
Appreciating the persistence you put into your blog and detailed information you present. It’s great to come across a blog every once in a while that isn’t the same outdated rehashed information. Wonderful read! I’ve saved your site and I’m adding your RSS feeds to my Google account.
When I initially commented I clicked the -Notify me when new comments are added- checkbox and now each time a comment is added I get 4 emails with the identical comment. Is there any method you can take away me from that service? Thanks!
Wow that was strange. I just wrote an really long comment but after I clicked submit my comment didn’t show up. Grrrr… well I’m not writing all that over again. Anyhow, just wanted to say superb blog!
Good ?V I should definitely pronounce, impressed with your web site. I had no trouble navigating through all tabs and related information ended up being truly easy to do to access. I recently found what I hoped for before you know it at all. Quite unusual. Is likely to appreciate it for those who add forums or anything, site theme . a tones way for your client to communicate. Nice task..
WONDERFUL Post.thanks for share..more wait .. …
I have read several good stuff here. Certainly value bookmarking for revisiting. I wonder how so much effort you place to create the sort of fantastic informative site.
It’s really a cool and helpful piece of info. I’m glad that you shared this useful info with us. Please keep us informed like this. Thanks for sharing.
Wow! This could be one particular of the most beneficial blogs We’ve ever arrive across on this subject. Basically Great. I am also a specialist in this topic so I can understand your effort.
hello!,I like your writing very much! share we communicate more about your article on AOL? I need a specialist on this area to solve my problem. Maybe that’s you! Looking forward to see you.
It is appropriate time to make some plans for the future and it’s time to be happy. I have read this post and if I could I want to suggest you some interesting things or advice. Perhaps you could write next articles referring to this article. I want to read even more things about it!
I believe you have remarked some very interesting points, thankyou for the post.
I feel this is among the such a lot significant info for me. And i’m happy studying your article. However should observation on few common things, The web site taste is ideal, the articles is really nice : D. Good process, cheers
It’s really a nice and useful piece of information. I am glad that you shared this helpful information with us. Please keep us up to date like this. Thanks for sharing.
Great line up. We will be linking to this great article on our site. Keep up the good writing.
Hey there! Someone in my Facebook group shared this website with us so I came to take a look. I’m definitely enjoying the information. I’m bookmarking and will be tweeting this to my followers! Excellent blog and superb design and style.
Some truly nice and utilitarian info on this website, too I conceive the layout contains superb features.
I have been absent for some time, but now I remember why I used to love this blog. Thank you, I’ll try and check back more often. How frequently you update your website?
I love your blog.. very nice colors & theme. Did you create this website yourself? Plz reply back as I’m looking to create my own blog and would like to know wheere u got this from. thanks
yes
Great post. I am facing a couple of these problems.
I want to show some thanks to this writer just for bailing me out of this issue. After looking through the search engines and seeing concepts that were not helpful, I thought my entire life was over. Living without the presence of approaches to the difficulties you have sorted out through the report is a serious case, and the kind that might have adversely damaged my career if I had not discovered the website. Your personal knowledge and kindness in maneuvering every aspect was precious. I don’t know what I would have done if I hadn’t encountered such a point like this. I’m able to now relish my future. Thanks for your time so much for your reliable and results-oriented help. I will not hesitate to endorse the sites to any individual who should have counselling on this situation.
It is really a nice and useful piece of information. I’m glad that you shared this helpful info with us. Please keep us up to date like this. Thank you for sharing.
Thank you for your sharing. I am worried that I lack creative ideas. It is your article that makes me full of hope. Thank you. But, I have a question, can you help me?
F*ckin’ remarkable things here. I’m very glad to see your post. Thanks a lot and i am looking forward to contact you. Will you please drop me a mail?
Wohh exactly what I was looking for, appreciate it for putting up.
Some truly select posts on this internet site, saved to bookmarks.
I really appreciate this post. I have been looking all over for this! Thank goodness I found it on Bing. You’ve made my day! Thx again
I appreciate your work, regards for all the good articles.
Very interesting points you have observed, thankyou for putting up.
There’s noticeably a bundle to learn about this. I assume you made sure nice factors in options also.
hello!,I love your writing so much! proportion we be in contact extra approximately your article on AOL? I need a specialist in this area to solve my problem. Maybe that’s you! Taking a look ahead to look you.
Howdy! This is my first comment here so I just wanted to give a quick shout out and say I really enjoy reading through your posts. Can you recommend any other blogs/websites/forums that go over the same topics? Thanks!
I’d have to examine with you here. Which is not one thing I usually do! I take pleasure in reading a post that may make folks think. Additionally, thanks for permitting me to comment!
Some really nice and useful information on this internet site, likewise I think the style contains fantastic features.
I really enjoy looking through on this internet site, it has excellent blog posts. “Sometime they’ll give a war and nobody will come.” by Carl Sandburg.
I really wanted to type a brief note so as to say thanks to you for all the fantastic information you are giving out on this site. My time intensive internet investigation has now been compensated with really good insight to write about with my good friends. I would assume that we website visitors actually are undoubtedly fortunate to live in a superb place with many wonderful professionals with interesting pointers. I feel very much lucky to have used the web site and look forward to so many more fabulous moments reading here. Thanks again for all the details.
Your point of view caught my eye and was very interesting. Thanks. I have a question for you.